Cookie Policy
Prolectric Cookie Policy
This website uses cookies.
A cookie is a small text file that is downloaded to your computer that gives you a more personalised experience when using our website.
For example, a cookie can record certain information about a visitor to a website to tailor their options for when they next visit.
Most internet browsers will allow you to turn off cookies if you wish, you should refer to the Help guide of your browser to learn how to do this. But please remember that disabling or blocking cookies may impact your ability to use websites and the services that they offer.
Some tools you may find useful for working with cookies:
- Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout
- Your Online Choices - http://www.youronlinechoices.com/uk/
To learn more about cookies visit: - All about Cookies - http://www.allaboutcookies.org/
Cookies we use
Necessary Cookies
These help to make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies:
| Cookie Name | Provider | Purpose | Type | Expiry |
| _zcsr_tmp | crm.zoho.com | This cookie is necessary for the login function on the website. | HTTP | 1 day |
| _zcsr_tmp | salesiq.zoho.com | This cookie is necessary for the login function on the website. | HTTP | 1 day |
| _zcsr_tmp | salesiq.zohopublic.com | This cookie is necessary for the login function on the website. | HTTP | 1 day |
| cookieNotice | prolectric.co.uk | Used as part of the cookie notification process. | 60 days |
Preference Cookies
These allow a website to remember information that changes the way the site behaves or looks. Without these cookies a website should still work but the experience may be less functional:
| Cookie Name | Provider | Purpose | Type | Expiry |
| 663a60c55d | salesiq.zoho.com | Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. | HTTP | 1 day |
| 663a60c55d | salesiq.zohopublic.com | Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. | HTTP | 1 day |
| LS_CSRF_TOKEN | salesiq.zoho.com | Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website | HTTP | session |
| LS_CSRF_TOKEN | salesiq.zohopublic.com | Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website | HTTP | session |
Statistics Cookies
These help a website owner to understand how visitors interact with their website by collecting and reporting information anonymously:
| Cookie Name | Provider | Purpose | Type | Expiry |
| _ga | prolectric.co.uk | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | HTTP | 2 years |
| _gat | prolectric.co.uk | Used by Google Analytics to throttle request rate | HTTP | 1 day |
| _gid | prolectric.co.uk | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | HTTP | 1 day |
| siqlsdb | prolectric.co.uk | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | HTML | persistent |
| utsdb | prolectric.co.uk | Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. | HTML | persistent |
Marketing Cookies
These are used to track visitors to a website with the intention or displaying advertisements that are relevant to the user, these may include cookies set and collected by our third-party advertisers or providers:
| Cookie Name | Provider | Purpose | Type | Expiry |
| gcl_au | prolectric.co.uk | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | HTTP | 3 months |
| crmcsr | crm.zoho.com | Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. | HTTP | session |
| gclid | prolectric.co.uk | Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. | HTTP | 29 days |
| IDE | doubleclick.net | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | HTTP | 1 year |
| test_cookie | doubleclick.net | Used to check if the user's browser supports cookies. | HTTP | 1 day |
| VISITOR_INFO1_LIVE | youtube.com | Tries to estimate the users' bandwidth on pages with integrated YouTube videos. | HTTP | session |
| YSC | youtube.com | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | HTTP | session |
| yt.innertube::nextId | youtube-nocookie.com | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | HTML | persistent |
| yt-remote-cast-installed | youtube-nocookie.com | Stores the user's video player preferences using embedded YouTube video. | HTML | session |
| yt-remote-connected-devices | youtube-nocookie.com | Stores the user's video player preferences using embedded YouTube video. | HTML | persistent |
| yt-remote-device-id | youtube-nocookie.com | Stores the user's video player preferences using embedded YouTube video. | HTML | persistent |
| yt-remote-fast-check-period | youtube-nocookie.com | Stores the user's video player preferences using embedded YouTube video. | HTML | session |
| yt-remote-session-app | youtube-nocookie.com | Stores the user's video player preferences using embedded YouTube video. | HTML | session |
| yt-remote-session-name | youtube-nocookie.com | Stores the user's video player preferences using embedded YouTube video. | HTML | session |
| prolectricservices-_zldp | prolectric.co.uk | This cookie identifies the unique visitors for the website. | HTTP | 2 years |
| prolectricservices-_zldt | prolectric.co.uk | This cookie identifies unique visits for a visitor in the website. | HTTP | 1 day |
Unclassified Cookies
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies:
| Cookie Name | Provider | Purpose | Type | Expiry |
| 4ZNpCPnPsu0BELvwlt4D,01275400570 | prolectric.co.uk | Unclassified | HTML | persistent |
| 4ZNpCPnPsu0BELvwlt4D,01275400570_expiresAt | prolectric.co.uk | Unclassified | HTML | persistent |
| 6e4b8efee4 | crm.zoho.com | Unclassified | HTTP | 1 day |