LEGAL

Cookie Policy

Prolectric Services Limited Cookie Policy

This website uses cookies.

A cookie is a small text file that is downloaded to your computer that gives you a more personalized experience when using our website.

For example, a cookie can record certain information about a visitor to a website to tailor their options for when they next visit.

Most internet browsers will allow you to turn off cookies if you wish, you should refer to the Help guide of your browser to learn how to do this. But please remember that disabling or blocking cookies may impact your ability to use websites and the services that they offer.

Some tools you may find useful for working with cookies:

To learn more about cookies visit:

Cookies we use

Necessary Cookies

These help to make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies:

Cookie Name Provider Purpose Type Expiry
_zcsr_tmp crm.zoho.com This cookie is necessary for the login function on the website. HTTP 1 day
_zcsr_tmp salesiq.zoho.com This cookie is necessary for the login function on the website. HTTP 1 day
_zcsr_tmp salesiq.zohopublic.com This cookie is necessary for the login function on the website. HTTP 1 day
cookieNotice prolectric.co.uk Used as part of the cookie notification process. 60 days

Preference Cookies

These allow a website to remember information that changes the way the site behaves or looks. Without these cookies a website should still work but the experience may be less functional:

Cookie Name Provider Purpose Type Expiry
663a60c55d salesiq.zoho.com Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. HTTP 1 day
663a60c55d salesiq.zohopublic.com Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. HTTP 1 day
LS_CSRF_TOKEN salesiq.zoho.com Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website HTTP session
LS_CSRF_TOKEN salesiq.zohopublic.com Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website HTTP session

Statistics Cookies

These help a website owner to understand how visitors interact with their website by collecting and reporting information anonymously:

Cookie Name Provider Purpose Type Expiry
_ga prolectric.co.uk Registers a unique ID that is used to generate statistical data on how the visitor uses the website. HTTP 2 years
_gat prolectric.co.uk Used by Google Analytics to throttle request rate HTTP 1 day
_gid prolectric.co.uk Registers a unique ID that is used to generate statistical data on how the visitor uses the website. HTTP 1 day
siqlsdb prolectric.co.uk Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes. HTML persistent
utsdb prolectric.co.uk Registers data on visitors’ website-behavior. This is used for internal analysis and website optimization. HTML persistent

Marketing Cookies

These are used to track visitors to a website with the intention or displaying advertisements that are relevant to the user, these may include cookies set and collected by our third-party advertisers or providers:

Cookie Name Provider Purpose Type Expiry
gcl_au prolectric.co.uk Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. HTTP 3 months
crmcsr crm.zoho.com Collects information on user preferences and/or interaction with web-campaign content – This is used on CRM-campaign-platform used by website owners for promoting events or products. HTTP session
gclid prolectric.co.uk Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. HTTP 29 days
IDE doubleclick.net Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. HTTP 1 year
test_cookie doubleclick.net Used to check if the user’s browser supports cookies. HTTP 1 day
VISITOR_INFO1_LIVE youtube.com Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. HTTP session
YSC youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen. HTTP session
yt.innertube::nextId youtube-nocookie.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen. HTML persistent
yt-remote-cast-installed youtube-nocookie.com Stores the user’s video player preferences using embedded YouTube video. HTML session
yt-remote-connected-devices youtube-nocookie.com Stores the user’s video player preferences using embedded YouTube video. HTML persistent
yt-remote-device-id youtube-nocookie.com Stores the user’s video player preferences using embedded YouTube video. HTML persistent
yt-remote-fast-check-period youtube-nocookie.com Stores the user’s video player preferences using embedded YouTube video. HTML session
yt-remote-session-app youtube-nocookie.com Stores the user’s video player preferences using embedded YouTube video. HTML session
yt-remote-session-name youtube-nocookie.com Stores the user’s video player preferences using embedded YouTube video. HTML session
prolectricservices-_zldp prolectric.co.uk This cookie identifies the unique visitors for the website. HTTP 2 years
prolectricservices-_zldt prolectric.co.uk This cookie identifies unique visits for a visitor in the website. HTTP 1 day

Unclassified Cookies

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies:

Cookie Name Provider Purpose Type Expiry
4ZNpCPnPsu0BELvwlt4D,01275400570 prolectric.co.uk Unclassified HTML persistent
4ZNpCPnPsu0BELvwlt4D,01275400570_expiresAt prolectric.co.uk Unclassified HTML persistent
6e4b8efee4 crm.zoho.com Unclassified HTTP 1 day